NDPR Compliance.
Idiongo is registered with the Nigeria Data Protection Commission and aligns its data handling with the Nigeria Data Protection Regulation 2019 and the Nigeria Data Protection Act 2023. This page explains how.
What NDPR is
The Nigeria Data Protection Regulation governs the processing of personal data of Nigerian residents. It establishes principles for lawful processing, requires registered data controllers and processors to maintain documented compliance, and grants Nigerian residents specific rights over their personal data.
Our role
Idiongo acts as both a data controller (for the account and billing data of our customers) and a data processor (for the workspace content our customers upload and create). Each customer is the data controller for the personal data inside their workspace.
We maintain a Data Processing Agreement with every paying customer; Enterprise customers can sign a bespoke DPA. Standard DPA available on request from privacy@idiongo.com.
Lawful basis
We process personal data under one or more of the following bases:
- Contract: to provide the service you've signed up for
- Legitimate interest: to keep the service secure, prevent abuse, and improve features
- Consent: for optional cookies, marketing emails, and case-study participation
- Legal obligation: when required by Nigerian law or by a valid court order
Data subject rights
Under NDPR, you have the right to:
- Be informed about how your data is processed
- Access the data we hold about you
- Have inaccurate data corrected
- Have your data erased ("right to be forgotten")
- Restrict or object to processing
- Export your data in a structured, machine-readable format
- Lodge a complaint with the Nigeria Data Protection Commission
To exercise any of these rights, email privacy@idiongo.com. We respond within 30 days as required by NDPR.
Cross-border transfers
Some of our infrastructure providers are based outside Nigeria. Where personal data is transferred across borders, we ensure equivalent protection through standard contractual clauses, encryption in transit and at rest, and provider commitments aligned with NDPR safeguards.
DPIA & risk
For new high-risk processing activities, particularly anything involving AI-driven decisions about learners, we conduct a Data Protection Impact Assessment before deployment. DPIAs are available to enterprise customers under NDA.
Breach response
In the event of a personal data breach, we notify the Nigeria Data Protection Commission within 72 hours of becoming aware of it, and we notify affected data subjects without undue delay where the breach is likely to result in high risk to their rights.
DPO contact
Our Data Protection Officer can be reached at dpo@idiongo.com.
Idiongo Inc., a Start Innovation Hub company. Akwa Ibom, Nigeria.